Returns & Refunds Policy

We stand behind the quality of Peak Putty and want you to love your grip training tools. While we’re still field testing and fine-tuning the best experience, our returns policy is a work in progress.

For Now:

  • All sales are final unless your product arrives damaged or defective.

  • If there’s an issue with your order, reach out to us within 14 days of receiving it on our contact page and we’ll be sure to make it right.

Peak Putty Privacy Policy

Effective Date: April 23rd, 2025

Peak Putty respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website peakputty.com, place an order, or interact with us.

1. Information We Collect

We may collect:

  • Personal Information: Name, email address, shipping/billing address, payment details.

  • Non-Personal Information: Browser type, device info, IP address, website usage data (via cookies).

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Improve our Site and services

  • Send marketing emails (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted third-party services (e.g., payment processors, shipping partners)

  • Legal authorities if required by law

4. Cookies and Tracking

We use cookies to:

  • Enhance your browsing experience

  • Understand how you use our Site

You can adjust your browser settings to refuse cookies, though some features may not function properly.

5. Data Security

We implement reasonable measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails at any time via the unsubscribe link

7. Children’s Privacy

We do not knowingly collect data from children under 13.

8. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated effective date.

Contact Us Below

For questions about this policy, contact us below using the form: